Skip to content
Create account to build your panelHelp me choose
Compliance

HIPAA Compliance

Your health information is personal. Learn how EllaDx safeguards it and how to exercise your privacy rights.
Our promise

Protecting your health information

Lab orders and results are protected health information. We protect them with administrative, physical and technical safeguards. Questions or requests can be sent to our Privacy Officer.

A woman privately reviewing information on her phone
How we protect you

Four layers of protection

Administrative Safeguards

  • Designated privacy and security officers
  • Regular workforce training
  • Documented policies and procedures
  • Regular risk assessments

Physical Safeguards

  • Secure data centers
  • Restricted access controls
  • Environmental protections
  • Proper media disposal

Technical Safeguards

  • Encrypted data
  • Secure authentication
  • Audit logging
  • Automatic session timeouts

Organizational Standards

  • Business associate agreements
  • Vendor compliance verification
  • Regular compliance audits
  • Breach notification procedures

Your rights under HIPAA

Access your records

Request copies of your health information at any time.

Request corrections

Ask us to amend inaccurate or incomplete health records.

Know who accessed your data

Get a list of certain disclosures of your information (an accounting of disclosures), where HIPAA requires it.

Request restrictions

Ask for limits on how we use or share your information.

Choose how we contact you

Request confidential communications through your preferred channel.

File a complaint

Report any concerns if you believe your privacy rights have been violated.

Contact our Privacy Officer

For questions about your health information or requests to exercise your rights.

Get started

Stop guessing. Start testing.

Answer a few questions. We’ll suggest tests linked to how you feel, with a clear price for every test.

No insurance required · HSA/FSA eligible · No subscription